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Second failed SSR2013R2 restore in a week - stuck at 50% this time. last time couldn't find drive

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I need a solution

I have been trying to make an image and replace a secondary drive with a bigger drive and restore the image to the new drive.  Something that with Ghost or SSR2013 pre R2 was usually a no-brainer.  I upgraded to SSR2013R2 a few weeks ago after mostly happily using SSR2013 prior to R2.

A week ago I tried to restore an image made with R2 desktop with a R2 boot disc from a USB3 3TB ext. drive and it would not show up when booting up from the boot disc consistently. So I guess 3TB drives are still not an option although 4k clusters are supposed to work with R2.

So....I made another backup to my NAS this weekend. I validated the image when I made it and it was just fine.  Nice big green checkmark after that backup. (I know I could have just copied the image from the external drive to the NAS but SSR copies VERY slow and if you use another copy utility, then SSR loses its mind over where the backups are).

Anyway I tried my R2 boot disc again, it found the NAS, and I started the restore to the new drive.  No problem I assume!  Well....at 50% it just stayed at 50%. Not frozen, the cute little data images were flying into the drive, but it said 50% with 3 hours left.....50% with 4 hourse left....50% with 5 hours left....it just sat there for 4 hours like that at 50%.  It had stopped copying data even though it said "copying volume data over existing volume".

But no error messages at all. It "looked" like it was working.  Never saw anything like that with SSR in the past.  I had it set to not expand the drive size as that has not worked for me in the past either, but it never even got to that point.  I also did not check "Verify image" on the restore since I had just verified it a few hours earlier.

Now this is a secondary drive that is not my main boot or main data drive I am replacing but what if it was?

Anyway, any suggestions would be appreciated. If I made the image with SSR2013 R2 via desktop program can I restore with a pre-R2 boot disc?  At least that worked every time I used it?

Don't know what else to try.  Pretty frustrating after renewing support for more than one license and not having a lot of faith right now.

I know I can call support.....and I will if I have to.  However this is not something they can screen-share and see happen which is their preference.  It is during a cold boot restore. 

Thanks,

BJB
 


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