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Using BESR 2010 / 2013 with a NAS (Icybox brand)

January 4, 2015, 3:34 am
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I need a solution

Anyone have experience of doing a boack, offsite or other method with BESR 20134 and a NAS device?

I an trying belt and braces,

1,. An external drive via  a USB sock, this works fine. and.

2. A NAS box over a network.

Option 2 is the problem, I have contacted support but they were unable to help. If anyone has experience of similar I wouls aporeciate help.

I can set up and configure the NAS to accept the backup, paths, user ids and passwords, but when it comes to running a backup to it, it fails.

(I will update this post with those codes later) If anyone has tried a NAS backup and couold help, I'd be very happy.

Thanks. P.

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Restore Older backup of 'C' drive to new external drive.

January 4, 2015, 9:02 am
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I need a solution Win 7-64 SSR 2013 11.0.2.49853 up to date

I have a number of incremental backups of my boot drive "C".  I am upgrading to a larger drive for my OS.  I do not wish simply copy the C drive to the new drive because there may be problems with one or more files on the current C drive.  I want to restore an older copy of my backup (that I know works) to the new drive.  I have the new larger drive install as a "G" drive using an USB adapter.

How do I "Restore my computer" to a drive other that the C drive from Win 7?  I do not find an option to do this. Do I need to use the Boot disk?

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Deploy images on clients in a domain

January 6, 2015, 11:26 am
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Hello

Can Symantec System Recovery can image and restore clients that are connected to a Doamin network and controlled via Windows Server?

Thanks

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SSR Restore of Win 8.1 will not boot

January 6, 2015, 4:47 pm
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Hi,

we have been using Norton Ghost with Windows 7 for years. As we are rolling out Windows 8.1 in my company. I have been testing SSR to backup and restore a Windows 8.1 system with upgrade of the SSD from 128GB to 256GB.

I did a full backup of the SSD, swapped the drives, used diskpart to clean the disk and then used the Symantec disk to restore the operating system.

The restore reported it had completed the job, but the system refused to boot. The files can be seen on the new drive, but rebooting is impossible. 

I have spent the past 4 days reading every message I could find on this forum to get this to work - to no avail.

Using the Windows 8.1 installation disk, I have tried to repair the boot, but nothing works.

Start-Up Repair reports: "Start-up Repair couldn't reapair your PC"

"Refresh your PC" reports: "The drive where Windows is installed is locked. Unlock the drive and try again"

Using the command prompt, I tried to manualy fix the boot sector.

diskpart.exe
list disk
select disk 0
attributes disk
Current Read-only State : No
Read-only : No
Boot Disk : No
Pagefile Disk : No
Hibernation File Disk : No
Crashdump Disk : No
 
attributes volume
Read-only : No
Hidden : No
No Default Drive Letter: No
Shadow Copy : No
 
bootrec /fixmbr
The operation completed successfully
 
bootrec.exe /fixboot
The operation completed successfully
 
bootrec.exe /RebuildBcd
Total identified Windows installations: 1
Add installation to boot list? Y
The requested system device cannot be found.
 
bcdboot c:\Windows /s c:
Boot files successfully created
 
sfc /scannow
Verification 100% complete
Windows Resource Protection could not perform the requested operation.
 
bcdboot c:\windows /s c: /f UEFI /v
Boot files successfully created
 
Despite all this, I am no nearer to getting Windows 8.1 to boot.
What am I missing? What do I need to finally get my system to boot?
Or is the only solution to forget the restore and reinstall Windows from scratch.

I hope somebody here can help me...

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Issues restoring HDD to SSD

January 7, 2015, 12:49 pm
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Hi,

I've been having issues while using restoring harddrives to solid state drives with SSR 2010 as well as 2011. I am using a brand new 120GB Intel SSD. My process begins with resizing the HDD partition to 100GBs. I then created an image of the C: drive as well as System Reserver (per software's reccomendation). I then booted into the SSR 2010 boot disk and choose to restore. Since it is a new SSD i allowed symantec to write the file system.

My settings for the restore were as follows.

System Reserve: Set to restore original disk signature and restore master boot record. Restore to Disk1. (Software showed this would take 100MB)

The C: drive: Set drive to active for booting os, restore original disk signature, restore master boot record. Restore to Disk1 (Software showed this would take remainder of disk space)

Since i was restoring to a differnt drive I also checked the restore anywhere option. 

After the restore i rebooted the PC and recieved MBR missing error. I booted into Hiren PC and booted into a virutal XP environment to do some troubleshooting. I was able to view the content of the drive and saw that all the Windows and User files seemed to be there. I also used a tool to check the MBR and it showed that it was okay but I was unable to successfully boot the drive.

This issue has happened to me multiple times when restoring a HDD to an SSD. At this point I am nervous to tell customers we can upgrade them to SSDs and move over all their content because of all the issues I've had, If anyone has any information on this it would be greatly appreicaiated.

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Image OLD Windows 2000 SP4 server and apply to new hardware.

January 8, 2015, 8:46 am
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I have started a new project. The Lab has two servers. Both are HP DL380, one a G3, the second a G5. The G3 is running Windows Server 2000 SP4. The G5 is running Windows Server 2003 Standard edition. I have another G5 and two G7's for use. Both servers are domain controllers. Servers have RAID1 and RAID5 drives.

I need to migrate the Windows 2000 Server to newer hardware and then upgrade the OS to at least Windows 2003 R2 as an interim solution.

I have installed SSR 2013 on the Windows 2003 server but it will NOT image the Windows 2000 server. I have found the following software:

Norton Ghost 10.0 - appears to be desktop only

Norton Ghost 12.0 - appears to be desktop only

Norton Ghost 2003 - Documentation states it will work with Windows 2000 SP4, but I think it is desktop only.

Ghost Solution Suite 2.5(has invoice from 2008). Appears to support Windows 2000 server. I have installed this on the Windows 2003 server and then installed the client on the Windows 2000 server. I have created an image job, started the Ghostcast server. It appears I need to create a boot DVD to run Ghost.exe that somehow will connect with the Ghostcast server. Is that correct? Is there a procedure to create a boot DVD for this process?

Is Ghost Solution Suite 2.5 my best solution to create an image and install on newer hardware?

The immediate goal is to migrate the Windows 2000 server to newer hardware, upgrade to Windows 2003 and setup SSR 2013 scheduled backups(two licenses purchased.

The longer term goal is to upgrade the OS to at minimum WIndows 2008 R2 but probably WIndows 2012 R2 on new hardware. Slightly complicated by the servers restricted from accessing the internet.

Can someone confirm my thoughts re taking an Image of the Windows 2000 server? Is there a way to do this with SSR 2013?

Thanks,

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Server 2012R2 Hyper-V Host Backup and Restore Process

January 8, 2015, 10:33 am
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Running Server 2012R2 and using Hyper-V for multiple guest VMs.  An additional networked server is available for storage of backups.

What is the best practice (or KB article) for using System Recovery 2013R2 (Server Edition) to backup and restore guest VMs on 2012R2 Hyper-V?

1. Do you install SSR 2013R2 on each of the guest VMs and schedule incremental OR VHD(x) backups of each guest?

2. Or...do you ONLY install SSR on the host and backup the entire host incrementally and if you need a guest VM retrieve it via SSR brower?

How would you go about restoring in the event of a Hyper-V host or guest failure?

Is SSR even the appropriate software to be using in my case?

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SSR 2013 R2 Recovery Disk Creation Problems

January 10, 2015, 4:50 am
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I've just downloaded and installed the trial version of SSR 2013 R2 on my Dell XPS-8700 which is running Windows 8.1 and is FULLY up to date.

As soon as run the recovery disk creator, I get a message that says:

There is no disk in the drive. Please insert a disk into drive F:

I don't have a drive F: My DVD drive is set as G:

It then goes on to try accessing drives L: M: and N:, none of which exist!!!

So I thought I would bypass that step for the moment hoping that I would get the option to select the correct drive later in the process.

The next step is to select a Typical or Advanced recovery disk.

I selected Typical (default) and then got this message:

You are not creating the Symantec System Recovery Disk on the latest operating systems (Windows 8.1 Update/Windows Server 2012 R2 Update)

that are supported by the product. You can use this recovery disk to restore only Windows 8/2012 Server and earlier.

But I AM creating the SSRD on the latest operating system!!!

Any ideas please?

Alan

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Incremental backup will NOT increment -- Always full backup.

January 10, 2015, 12:49 pm
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I need a solution Win 7-64 SSR 2013 11.0.2.49853 up to date. 

I have an internal HD that I have a backup job to a FOLDER on drive "N". I am attempting to run incremental backup of an external USB drive to a different folder also on drive N.  I can not get the incremental back up to increment.  I ALWAYS get a new full backup set. The full-incremental backup is been indexed by one such as -002.v2i and -003.v2i each time.

Is the reason:

I am backing up from an external USB drive.  SSR does not write the VtrackDiskController or the .VTrack folder to the external disk.

Or is the problem that I am trying to use folders not partitions on the HD I store the backup.

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System Recovery 20xx and an Off Site Location

January 12, 2015, 1:22 am
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Hi All,

As you know, when working with Off Site Locations (for example a 2nd UNC path) with System Recovery, when a backup completes SR will make sure all your backup data from your primary backup location is copied to the Off Site secondary location. I've also noticed that, if you have 3 base images + incrementals, if any file from any base image isnt present on the off site location then it gets re-copied from the primary. Thus keeping both the primary and secondary in sync. No issue there.

My question being, what happens if there are images on the secondary that are not on the primary location? (Due to failure of the primary)

Does SR

  1. copy BACK any missing images to re-populate the primary, not loosing any data and resync both locations,
  2. will it REMOVE the files on the secondary due to them not being on the primary,
  3. do nothing with the images on the secondary which effectivly will orphan them for manual removal,
  4. somthing else?

Luckily we have not delt with this as a scenario yet and I didnt want to 'test' with a live site so currently the OffSite Secondary location is turned off so SR cannot get to it.

Thanks all

Wayne.

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Scheduling Weekly Jobs

January 12, 2015, 3:31 am
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My customer does a full backup every day.

They have 4 USB drives one each for Monday, Tuesday, Wednesday & Thursday. However, for Friday they have a set of 3 USB drives that they use on rotation.

There is a seperate job for a Monday, Tuesday, Wednesday and Thursday each using the drive specified to that particular day. However, they have 3 jobs for Friday each one uisng a different drive (Friday 1, Friday 2, Friday 3). All these Friday jobs are scheduled to run every Friday at the same time on the basis that 2 will fail because the destination drive is not available and one will work. This also allows for the situation where the customer loads the "wrong" drive in the sequence.

This (sort of) works but it does cause an issue with the server monitoring software as it always reports job failures on a Friday and we have to check to make sure at least one worked okay.

My question is there any way that the 3 Friday jobs can be scheduled/configured to start, check to see if their destination drive is available and it it is not then reschedule itself without reporting a job failure? Alternativly, can I have one job that will backup to whichever drive is available.?

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SSR2013R2-MS Client Discovery is not working

January 13, 2015, 3:18 am
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hi

i installed System Recovery 2013R2- management solution  , but i cant add any client to the console , Active Directory Import or Domain Discovery is not working. i cant even add client manually to console for installing  symantec management agent.

Latest version of SSR-MS & SMP installed Using SIM on Windows Server 2012 R2 Standard.

Windows Server 2012 R2 Domain.

thanks.

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restore registry of regedit

January 13, 2015, 1:10 pm
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Hi, is possible restore registry of regedit only with symantec system recovery or only restore files and folders?

Hola, es posible restaurar registros de regedito solamente mediante system recovery o solamente se pueden restaurar archivos y carpetas?

thanks/gracias

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Symantec System Recovery 2013 R2 System Boot Disk with Surface Pro 2 missing network adapter

January 14, 2015, 9:52 am
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I created a SSR boot disk from the Surface Pro 2 successfully, I have also successfully booted to the SSR disk from the Surface pro 2, but the SSR recovery program is unable to find a network adapter. I am currently connected to the Microsoft Surface Pro 2 Dock which has the network adapter within it. What do I need to so to get the SSR to detect the Network adapter for the Surface Pro 2 Docking station?

Rob

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SSR 2013 R2 System Recovery Disk Creation Problems

January 14, 2015, 12:56 pm
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I am having a similar problem as in another thread.  I can not create a System Recovery Disk with R2.  Previous version worked fine.  The application detects the DVD drives (I have tried 2 different drives).  However when it gets to the point of checking the drive for burning the disk it reports "no media present".  I'm using blank DVD-R disks. I have tried several times unsuccessfully.  I tried creating an ISO file and then burning it to disk using NCH Express Burner (licensed version) on a workstation running Windows 7.  The Burner completes and validates the disk successfully, but when I re-insert it to look at the file structure the disk is reported as blank.

It appears the disk burning feature and ISO creation of the SRD creator is broken.

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X64 Bit Snapshot error

January 15, 2015, 1:31 pm
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Hello 

I just got System Recovery 2013 R2 to Backup 60 computers (mostly Dell) I have been able to load the agend and Make a backup on 4 PC's but there are a couple that fail. 

This one I am concerned with here is a Windows 7 Dell  64 bit tower with a raid 1 disk set with 2 partitions C:\ D:\. When I run the backup it runs all the way to the end .then gets an error ('Error E0BB00B5: Snapshot error Error)  Symsnap couldn't make a snapshot. Something to do with VSS. I found and tried a few technical procedures and forum entries. I tried. tried defragging both partitions and ran it a one time backup.  On partition D: it ran and finished fine. The C: partition still fails after defragging and installation updates. I also tried to run Vss procedured in one of the technical docs .

Technical document TECH125517 Has a procedure using endpoint protection.

Another has a CMD procedure to register a vss dll . But the 64 bit does not have that registry key in the specified  drivers folder. I can't seem to locate the document right now but it was for BESR  

I ran BESR 8.5 and it ran without issues( all I had before upgrading) never tried to restore it , Not sure it would work. I still have some XP boxes I still use BESR on. 

Last error I got was Snapshot error %1.
--Error EBAB03F1: Following Operating System error occurred while performing requested operation: 'OS error 2147754994.'

This was when trying to just backup C: Partition.

Thanks for the Help 

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SSR-MS 2011 to SSR-MS 2013 different Server O/S

January 18, 2015, 12:40 am
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Hello,

We are currently running SSR-MS 2011  (Symantec Management Console Version 7.1.8400) on Windows Server 2008 R2 Standard 64-bit. The database is Microsoft SQL Server 2008 (SP2) 10.0.4000.0 (X64) Express Edition, on box.

We would like to:

Have a clean install of SSR-MS 2013 on Windows Server 2012.

Install database on standalone box,  Microsoft SQL Server 2008 R2

Copy/Import/Keep (meaning not have to recreate) policies, jobs, etc.

Is this possible in whole or in part?

If so, is there documentation of some sort available?

Thanks

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Format partition using SSR 2013 recovery disk?

January 19, 2015, 10:31 pm
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May I know how can I format a partition before initiating a restore job in the WinPE environment (using the recovery disk)?

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Norton Security + Symantec System Recovery = Problems

January 20, 2015, 6:16 am
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I need a solution

Friends.
I get so tired when two products from the same manufacturer collide with each other.

In my case it is Norton Security by Symantec (version 22.1.0.9) and Symantec System Recovery 2013 R2 (version 11.1.0.53728) that do not like each other.

We had no problem when we ran Norton Internet Security, but since the change of the virus software problems have succeeded each other.

The backups are interrupted in the middle and sometimes not allowed at all.

We have set both the "Network Trust" and "Device Trust" - all to allow communication with our NAS (Drobo).

But still problems ...

We work with Windows 8.1 Pro 64-bit.
Does anyone have any suggestions?

Thanks for the help!

Johannes

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Symantec System Recovery 2013 R2 Questions

January 20, 2015, 9:33 am
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Hi friends!
I have 3 questions about Symantec System Recovery 2013 R2.

Many thanks for your help!

1. Monday to Sunday (except Tuesday) I make a "Schedule backup" at 12:10. Tuesdays I do a "Recovery Point Base" at 12:10. If I miss Tuesday's Base and want to make it in retrospect, do I have to go into the "Backup Wizard" and change the date and time every time?

2. If I miss a "Recovery Point Base" on Tuesdays and start the computer the day after, then a popup asks if I want to run missed backups? If I press "yes" on Wednesday, still no "Recovery Point Base" is made - just an ordinary "Shedule". Is that right?

3. I uses Symatec System Recovery 2013 R2 with Windows 8.1 64. Should I really run backup on all disk volumes (see picture)?

Great and friendly thanks for the help!

// Johannes

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